Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations
Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations
Nonfiction | Book | Adult | Published in 2008
Book Brief
BetaManagement Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations
Nonfiction | Book | Adult | Published in 2008265
Book • Nonfiction
Mayo Clinic • Contemporary
2008
Adult
18+ years
Super Short Summary
In Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations, Leonard L. Berry and Kent Seltman explore effective research management strategies emphasizing collaboration, innovation, and patient-centered care. They highlight Mayo Clinic's commitment to balancing professional excellence with compassionate service, creating a culture of continuous improvement and exemplary healthcare delivery.
Informative
Inspirational
Heartwarming
Reviews & Readership
533 ratings
Loved it
Mixed feelings
Not a fan
Review Roundup
Management Lessons from Mayo Clinic by Leonard L. Berry and Kent Seltman is praised for its insightful analysis of Mayo Clinic’s success. The book effectively highlights the importance of patient-centered care and a collaborative culture. While some critics find it overly idealistic, the book provides valuable strategies for improving service in healthcare and beyond.
Who Should Read Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations?
Readers interested in Management Lessons from Mayo Clinic likely value insights on excellence in service organizations, similar to those found in Good to Great by Jim Collins and The Service Profit Chain by Heskett, Sasser, and Schlesinger. They're drawn to healthcare management, customer service, and organizational effectiveness.
533 ratings
Loved it
Mixed feelings
Not a fan
265
Book • Nonfiction
Mayo Clinic • Contemporary
2008
Adult
18+ years
We’re just getting started
Add this title to our list of requested Study Guides!